1 hour ticket response
We are committed to offering a swift and adequate response to every client support ticket sent by a client. Our qualified client service staff members will examine your situation and will think of the most efficient option. We offer a 1–hour response time guarantee for all trouble tickets. In reality, our average client support ticket response time has proven to be 20 minutes.
A Premium–Quality Client Care Service
Each member of our tech support team has several years of experience in the Linux hosting world and the vast majority of them have worked for us for at least five years. They all are prepared to respond to all your queries in the most proficient manner possible.
An Easy–to–Browse Help Center Section
In the Web Hosting Control Panel you can find an easy–to–browse Help Center section where you can get quick tips on how to use our web hosting services. You can find the answers to your queries in the F.A.Q. archive, see more information in the web hosting account management articles or check our educational video tutorials.