Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center

  • The Help Center included in D- M- Hosting’s Web Hosting Control Panel offers a selection of help articles and regularly asked questions. Aimed at fixing any common issue that you might face, they are contributed by our support team of experienced technicians.

  • Top quality support service

  • Educational Video Clips

  • For all of you who would like to discover how to fix a regularly experienced issue by watching an instructional video clip, we’ve added a selection of video tutorials to our Web Hosting Control Panel. All the educational videos are short and easy to understand. They offer step–by–step presentations of various web site administration techniques.

  • Intuitive help center

  • A Sixty–Minute Support Ticket Response Guarantee

  • All semi–dedicated servers are backed up by a round–the–clock client care service and feature a 60–minute support ticket response time guarantee. Our accomplished tech support engineers will be available to you day and night and will settle any issue that you could chance upon within maximum 1 hour after the client support ticket submission. In the majority of cases, a reply will be provided to you within 20 minutes.