When your web hosting company offers live chat support, you'll be able to talk with a representative live and find out useful information or get a problem resolved in a very timely manner. The key advantage of using chat as an alternative to calling to consult with a live person is that you will need only a computer with Internet connection, which means that you will not pay any rates if you're in a different country or state. What's more, it will be a lot easier to copy and paste information for example domains, usernames or error messages i.e. details that are sometimes difficult to give to the other side on the telephone. The real-time chat is also a much faster solution to contact your website hosting provider's support team as compared to using a ticketing system. Last, but not least, in the event that some trouble requires a little more time to be taken care of, you'll be able to do something else entirely while you wait for assistance on the live chat, so that you won't waste time - something that's not possible if you're on the phone.

Live Chat Support in Hosting

As we acknowledge the fact that many issues are often resolved when you talk with a live person, we offer a live chat service for all our potential and current customers. Our chat is available every day and our customer support representatives can assist you with a variety of questions and issues. If you are not our client yet, you are able to learn more about our hosting plans and the web hosting platform in general in order to be certain that your web sites will function properly on our servers. In case you already have an account and you've got some questions or you have any problems with any of our solutions, you will be able to join us on our live chat and we will provide the necessary details or assist you to troubleshoot the issue. You will need to open a support ticket for certain troubles which require longer time or the assistance of a sysadmin, still for a lot of standard problems you can get help right away.

Live Chat Support in Semi-dedicated Hosting

We have live chat support that is available to all our potential and active clients. If you're looking for a new website hosting account, you'll be able to chat in real time to one of our agents and receive more details about our Linux semi-dedicated hosting so that you can select the optimal package for your websites. In the event that you already own an account with us, we'll assist you in a very timely manner with general, billing and first-level technicalmatters. Though in some cases you will have to open a ticket because there're situations that can't be resolved through a live chat, we can assist you with numerous standard jobs, for example setting up an e-mail account in an email client or redirecting one domain name to another. In this way, you will receive prompt support and you'll save many hours.