Q: Why do I have to move my site? What does website migration entail?
A: The web site migration service that we are offering is free (within a certain limit). We’ll transfer your site(s) to our enterprise–class cloud hosting platform without you needing to do anything. We know from experience that changing web hosting providers can lead to lost information and unnecessary network downtime. For this reason, we’ll accomplish all that for you for free!We’ve got knowledgeable administrators whose chief job is to make sure that your website works exactly as it did on your previous hosting platform. The administrators are well–versed in transferring custom–built websites, as well as websites that are based on famous web apps such as Joomla™ and WordPress.
Q: How long will the website migration process take?
A: There are lots of factors to take into consideration – the total amount of files, the size of the database, the complexity of the web site itself and the current workload of our website migration professionals, etc. Having said that, we do our very best to carry out all website migrations in a 48–hour time window. Smaller web sites are migrated faster – usually within 24 hours.
Q: My privacy is essential for me. What info do you need?
A: Yep. We’ll require the name of the site that you’d like us to migrate. We’ll also need a means to log in to your present hosting account so that we can get the content associated with your web site.
Q: My current hosting account has delicate data inside. How can I rely on you?
Q: Will there be any downtime for my web site?
A: While we transfer your site, it will be available both in your hosting account with us and in your account with your old web hosting provider. As soon as the migration is complete, we’ll make certain that everything is functioning correctly and that the integrity of your content is not jeopardized prior to telling you that the transfer is over. After that, we will instruct you how to move the domain name over to your web hosting account with us and how to update the DNS settings.
Q: Will my old web hosting provider know that I am leaving them?
A: While we migrate your website content, your hosting provider will not be aware of the transfer at all. We will never get in touch with them in any way.
Q: Which hosting platforms do you support?
A: We can migrate your website from any hosting provider or any Linux–powered hosting platform so long as we can access the Control Panel and there is File Transfer Protocol access available.The only web sites that we cannot migrate are the ones based on closed–source software applications like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.